Privacy Policy

CAIO CONNECT

How CAIO Connect collects, uses, and protects information

Effective date: October 12, 2026

This Privacy Policy explains how CAIO Connect, an initiative of Knowledge Networks Group (CAIO Connect, an initiative of Knowledge Networks Group; “CAIO Connect,” “we,” “us,” or “our”), handles information when you visit https://caioconnect.org/, subscribe to updates, contact us, participate in community activities, register for events or programs, or otherwise interact with our services.

Please read this Policy together with our Terms and Conditions. This document is a working draft prepared from the publicly available website and should be reviewed by qualified legal counsel before publication, particularly to confirm the operating legal entity, actual technology providers, cookie configuration, and applicable privacy-law obligations.

1. Information We May Collect

Depending on how you interact with CAIO Connect, we may collect the following categories of information:

Contact and profile information, such as your name, email address, country, professional title, organization, and LinkedIn profile, where you choose to provide them.
Account, membership, and participation information, such as registration details, areas of professional interest, event or program participation, and communications relating to community activities.
Communications you send to us, including questions, feedback, applications, speaker or expert submissions, and other information included in your messages.
Newsletter and subscription information, including your email address, name, subscription preferences, and records of whether messages are delivered or interacted with, where the relevant tools support such measurement.
Technical and usage information that may be collected automatically, such as IP address, browser and device type, pages viewed, referring pages, approximate location derived from IP address, and timestamps.
Cookie and similar technology information, subject to your browser settings and any consent choices presented on the website.

Please do not submit sensitive personal information unless it is specifically requested for a legitimate purpose and you have been given appropriate instructions.

2. How We Use Information

We may use information for purposes such as:

Operating, maintaining, and improving the website, knowledge hub, community resources, and related services.
Responding to enquiries and managing memberships, subscriptions, registrations, events, mentorship activities, expert participation, and other programs.
Sending newsletters, AI leadership insights, event announcements, program updates, and other communications you request or that are otherwise permitted by law.
Personalizing content and understanding which resources are useful to our audience.
Protecting the security and integrity of our services, preventing misuse, and enforcing our terms.
Meeting legal obligations, resolving disputes, and establishing or defending legal claims.

We will not use personal information for a materially different purpose without providing any notice or obtaining any consent required by applicable law.

3. Legal Bases Where Applicable

Where a privacy law requires a legal basis for processing, we may rely on your consent, the steps needed to provide a service or respond to your request, our legitimate interests in operating and improving CAIO Connect, compliance with legal obligations, or another lawful basis available under the relevant law. The appropriate basis depends on the context and jurisdiction.

4. Cookies and Similar Technologies

The website may use cookies, pixels, tags, and similar technologies to keep the site working, remember preferences, understand traffic, measure engagement, and support embedded media or other third-party features. Some cookies may be essential; others may be optional analytics or marketing technologies.

Where required, we will seek consent before using non-essential cookies. You can also manage cookies through your browser settings, though disabling certain cookies may affect website functionality. The actual cookies and consent controls should be verified against the website’s current configuration before this Policy is published.

5. When We Share Information

We may disclose information in limited circumstances, including:

To service providers supporting website hosting, email and newsletter delivery, analytics, event registration, video or podcast distribution, security, and other operational functions, subject to appropriate safeguards.
To event, program, or community partners where sharing is necessary to administer an activity and is consistent with the notice provided to you.
When you choose to make information public, such as a profile, comment, speaker biography, or contribution published with your permission.
To comply with law, respond to lawful requests, protect rights and safety, investigate suspected fraud or misuse, or enforce our agreements.
In connection with a reorganization, transfer, or other organizational transaction, subject to applicable law and appropriate protections.

We do not sell personal information for money. If any third-party analytics or advertising tools used on the site constitute “sharing,” “targeted advertising,” or a similar regulated activity under applicable law, this Policy and the site’s consent controls should be updated accordingly.

6. Third-Party Services and Links

The website may link to or embed third-party services, including podcast platforms, video players, social networks, event tools, or external websites. Those providers may collect information under their own privacy notices and terms. CAIO Connect does not control the privacy practices of independent third parties, and we encourage you to review their policies before using their services.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining appropriate records, resolving disputes, enforcing agreements, and meeting legal requirements. Retention periods vary depending on the type of information and the reason it was collected. Information may be deleted, anonymized, or securely archived when no longer needed.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No website, transmission, or storage system can be guaranteed to be completely secure, and we cannot promise absolute security.

9. International Data Transfers

CAIO Connect serves a global professional community. Your information may be processed in the United States or other countries where we or our service providers operate. Those countries may have privacy laws different from those in your place of residence. Where required, we will use appropriate safeguards for cross-border transfers.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; object to or restrict certain processing; withdraw consent; or lodge a complaint with a privacy regulator. These rights are subject to applicable exceptions and verification requirements.

You can unsubscribe from marketing emails using the unsubscribe link included in the message, where available, or contact us directly. Transactional or service-related messages may still be sent when necessary.

To submit a privacy request, contact info@caioconnect.org. We may need to verify your identity and will respond within the period required by applicable law.

11. Children’s Privacy

CAIO Connect is designed for professionals and is not directed to children. We do not knowingly collect personal information from children where such collection is prohibited by law. If you believe a child has provided personal information to us, contact us so we can assess and address the request.

12. Changes to This Policy

We may update this Policy from time to time to reflect changes in our services, technology, or legal requirements. We will post the updated version on this page and revise the effective date. Where required by law, we will provide additional notice or seek consent.

13. Contact Us

For questions, concerns, or privacy requests, contact:
CAIO Connect, an initiative of Knowledge Networks Group
11490 Commerce Park Dr, Suite 520, Reston, VA 20191, USA
Email: info@caioconnect.org
Website: https://caioconnect.org/

Publication note: Before publishing, confirm the legal name of the entity responsible for the website, the privacy contact, all active cookies and tracking technologies, newsletter and membership platforms, retention periods, and any jurisdiction-specific disclosures required for users in the United States, the European Economic Area, the United Kingdom, India, or elsewhere.