The technology changes. The responsibility doesn’t.

What does it really mean to lead AI inside one of the world’s largest industrial companies?

In this episode of CAIO Connect: Unfiltered, Sanjay Puri sits down with Arun Nandi, Chief Data & AI Officer at Carrier, for an unfiltered conversation about what it takes to turn AI from hype into real-world impact.

CAIO Connect: Unfiltered is a candid conversation series bringing you inside the minds of Chief AI Officers and the leaders shaping the future of enterprise AI. The series explores what it really takes to lead AI transformation — beyond the headlines, hype and technology.

Arun shares why the role of a Chief AI Officer is about far more than models, algorithms and technology. It is about leading transformation, driving adoption, navigating AI governance, managing expectations and bringing people along through extraordinary change.

They explore:

  • Why being a Chief AI Officer may be one of the hardest jobs in the market
  • Separating AI hype from genuine business value
  • Why organizations should start with the problem, not the technology
  • The 10/20/70 approach to AI transformation
  • Why people and process matter more than having the “best” AI model
  • AI governance, data privacy and responsible AI
  • Open-source, open-weight, edge and domain-specific AI
  • What physical AI means for the future of intelligent products
  • The leadership skills AI transformation demands
  • Why Chief AI Officers should report directly to the CEO
  • Whether AGI is closer than we think
  • Arun’s advice for the next generation of AI leaders

At its core, this is a conversation about leadership in an era where the technology keeps moving faster than organizations can adapt.

Because the models will change. The tools will change. The technology will change.

But the responsibility to lead people through change doesn’t.

Welcome to CAIO Connect: Unfiltered.

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