In this episode, I’m joined by Alexandre Guilbault, Director of AI / Head of Artificial Intelligence at TELUS, to explore the innovative ways AI is being leveraged to drive business outcomes. Alexandre shares his insights on building effective AI teams, embracing a fail-fast culture, and democratizing AI technology for non-technical users.

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Key Takeaways:
00:00 – 01:48 – Introduction
01:49 Alexandre’s journey from an RF engineer to Head of AI at TELUS.
05:08 The growth of TELUS’ AI team from five to 50 engineers.
06:22 Overview of TELUS and its expansion beyond telecommunications.
06:43 The importance of continual learning in the rapidly evolving field of AI.
10:14 Challenges and opportunities in building an AI team at TELUS.
17:35 The role of soft skills and passion in hiring for AI positions.
19:25 The significance of mentorship and diverse perspectives in AI.
21:16 Innovative AI projects at TELUS, including HVAC optimization and forest fire prevention.
24:49 Development of internal generative AI platforms like Fuel IX.

Resources Mentioned:
Alexandre Guilbault – https://www.linkedin.com/in/alexandre-guilbault/
TELUS – https://www.telus.com/en

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