Explore how TD SYNNEX CIO Kristie Grinnell is revolutionising enterprise AI through her vision of an “agentic AI factory” and “bot factory.” Learn how she’s scaling innovation securely while enabling a hybrid workforce.

In this episode:
~ What an “agentic AI factory” actually means
~ No-code to pro-code AI implementation at scale
~ Why AI must be governed like your human workforce
~ The CIO’s role in leading AI transformation
~ Building secure sandboxes for experimentation

🎧 Watch now to understand the real architecture behind enterprise AI success.

Resources Mentioned:
https://www.linkedin.com/in/kristiegrinnell/

Timestamps:
0:00 Introduction of Kristie Grinnell, EVP and CIO at TD Synnex
1:17 Kristie’s career journey and inspiration
4:03 The Agentic AI and Bot Factory at TD Synnex
4:41 The future of digital distribution and leveraging technology for growth
6:39 Augmenting the workforce with AI
7:05 The proliferation of tools and the purpose of an AI factory
9:09 The no-code, low-code, and pro-code approach
11:11 Explaining the AI factory to peers: parent-child relationship and a secure sandbox
14:38 Creating specific agents for different tasks (e.g., RFP, sales)
16:48 The push and pull dynamic of AI adoption
18:44 Responsibility for agents and the hybrid workforce
21:21 Evolving the CIO role into an AI leadership role
23:58 The CIO as a transformation officer
26:08 The importance of C-suite and board support
29:08 Measuring ROI and the sandbox approach
31:48 Assessing AI readiness and identifying opportunities
34:42 How to prioritise AI use cases
37:41 Managing fear and ensuring AI augments rather than replaces jobs
40:48 What kind of people TD Synnex is looking for
44:00 Navigating a global and diverse regulatory environment
47:47 Top three AI priorities for the next 12-18 months
50:29 Key lessons learned: embrace AI or get left behind
51:07 Comparing AI transformation to past technologies
53:21 Lightning round of quick questions
55:11 Concluding remarks and farewell

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