https://www.youtube.com/watch?v=V_0-vErIg_M

At Northwestern Mutual, AI is revolutionizing financial services, but with innovation comes responsibility. Anju Gupta, VP of AI, shares how the company is proactively tackling AI risk management by embedding trust, transparency and governance into every stage of AI development and deployment.

Northwestern Mutual has built a robust AI governance framework that ensures models are fair, unbiased and compliant with evolving regulations. Their approach includes rigorous risk assessments, continuous monitoring and human oversight to prevent unintended consequences in AI-driven decision-making, particularly in underwriting and fraud detection.

By prioritizing ethical AI deployment, Northwestern Mutual is setting a benchmark for responsible AI adoption in financial services—where technology enhances decision-making without compromising integrity.

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