What happens when agents start shaping organisations instead of just executing tasks?
~ Frank Schmid explores:
~ Why human oversight remains non-negotiable for AI agents
~ How AI agents differ from traditional RPA tools
~ Governance, telemetry, and insider threat mitigation
~ Why AI agents may redesign workflows—and even organisations—on their own.
~ The real reasons no agent is in production (yet) at Gen Re

🔍 Watch now to dive deep into the future of enterprise workflows and the promise—and peril—of AI agents.

Resources Mentioned:
https://www.genre.com/us/knowledge/contributors/frank-schmid?page=1&facet=all

⏱️ Timestamps:
0:00 Podcast Highlights
1:06 Frank’s career journey and an overview of General Reinsurance
3:46 The experience of incorporating AI into a legacy company
4:42 The role of AI as a transformative general-purpose technology
7:09 Overcoming scepticism and fostering AI adoption
14:03 The three levels of GenAI adoption: task, workflow, and organisational redesign
17:04 The shift from application-centric to data-centric thinking
20:39 The strategy for using proprietary and hyperscaler models
24:01 Competing for AI talent
28:39 Increasing AI literacy among underwriters and actuaries
30:26 The J-curve effect and measuring productivity gains
34:03 Defining and approaching AI agents
41:19 The role of AI in cybersecurity and the new threat of AI agents
46:33 Lightning Round of Questions
48:03 Final thoughts and farewell

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