In this episode, I welcome Saima Shafiq, Senior Vice President and Head of Applied AI Transformation at PNC Bank. Saima discusses her journey in AI and how PNC leverages AI to drive success by aligning initiatives with strategic objectives and fostering a collaborative environment. She explains tangible returns on investment in customer experience, operational efficiencies, fraud detection, and risk reduction. She highlights PNC’s partnerships with universities, startups, and industry players, as well as the need for upskilling and emerging trends in AI, such as generative AI and traditional techniques.

About CAIO:
Join the AI movement and learn from AI leaders as they share their real-world experiences, discuss the unique challenges and opportunities they face, and offer valuable perspectives on navigating the ever-shifting AI landscape.

Key Takeaways:
00:00 Introduction and Guest Journey
04:40 Tangible returns on investment with AI.
11:45 Choosing AI projects for ROI and strategic alignment.
21:36 Qualities for success in AI roles.
23:26 Tools and technologies in AI projects.
25:20 Passion and collaboration in AI initiatives.
27:16 Partnerships and collaboration with universities, startups and industry players.
29:43 Upskilling and reskilling in a changing job market.
33:03 The importance of mentorship in personal and professional growth.
45:46 Emerging trends in AI: Generative AI and Traditional AI.

Resources Mentioned:

Saima Shafiq –
https://www.linkedin.com/in/saima-shafiq-047790b/

PNC Bank –
https://www.linkedin.com/company/pnc-bank/

Responsible AI Institute –
https://responsible.ai/

Generative AI Tools –
https://openai.com/research/generative-models

Thanks for listening to the CAIO podcast. If you enjoyed this episode, please leave a 5-star review to help spread the word about the show. Be sure to subscribe so you never miss another insightful conversation.

Never Forget to Subscribe CAIO AI Newsletter for Future AI Updates, News, and Events: https://caionetwork.org/subscribe/

Streaming On:
Spotify: https://open.spotify.com/show/5AgxOyDPFfoHwEQJVRwBAj
Apple: https://podcasts.apple.com/sg/podcast/the-caio-podcast-with-sanjay-puri-chief-ai-officer-podcast/id1749085722
YouTube: http://www.youtube.com/@TheCAIOPodcast-SP

Join our fastest-growing AI Community:
Instagram: https://www.instagram.com/caionetworkorg/
LinkedIn: https://www.linkedin.com/company/caio-podcast
Facebook: https://www.facebook.com/profile.php?id=61557500400393
Read Our Blogs, News & Updates: https://caiopodcast.org/ & https://caionetwork.org/

Join the Conversation:
Leave your thoughts and questions in the comments below. We’d love to hear from you!

#AIExpert #CAIOPodcast #ChiefAIOfficer

Share our Podcast